Privacy Policy

1. Introduction

Welcome to SparkVault ("we," "us," "our"). We are committed to protecting your privacy and handling your personal data transparently and responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you use our website and social slot gaming platform at sparkvault.games (the "Platform").

SparkVault Entertainment Ltd is the data controller responsible for your personal data. We are based in London, United Kingdom, and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy should be read alongside our Terms of Use and GDPR Information page.

2. Information We Collect

2.1 Information You Provide

We collect minimal personal information. The Platform is designed to function without requiring user registration. However, if you contact us through our contact form or email, we collect:

• Name
• Email address
• Phone number (if provided)
• Message content

2.2 Information Automatically Collected

When you visit our Platform, we automatically collect certain technical information:

• Device Information: Browser type, operating system, device type (desktop, mobile, tablet)
• Usage Data: Pages visited, time spent on pages, navigation patterns
• Technical Data: IP address, approximate geographic location (country/city level)
• Cookies: Small text files stored on your device (see Section 5)

2.3 Age Verification Data

We store a simple flag in your browser's local storage indicating whether you have confirmed you are 18 years or older. This is not transmitted to our servers and contains no personal information.

3. How We Use Your Information

3.1 Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Legitimate Interest: To operate and improve our Platform, analyze usage patterns, and ensure technical functionality
• Consent: When you contact us or accept cookies beyond essential ones
• Legal Obligation: To comply with UK laws, including age restrictions and data protection requirements

3.2 Purposes of Processing

We use collected information for:

• Providing and maintaining the Platform's functionality
• Responding to your inquiries and support requests
• Improving user experience and optimizing game performance
• Analyzing traffic and usage patterns (anonymized where possible)
• Enforcing age restrictions (18+)
• Detecting and preventing technical issues or abuse
• Complying with legal obligations

4. Data Sharing and Third Parties

4.1 Who We Share With

We do not sell your personal data. We may share data with:

• Service Providers: Hosting providers, content delivery networks, analytics services (anonymized where possible)
• Legal Authorities: When required by law or to protect our legal rights
• Professional Advisors: Legal, financial, or technical advisors under confidentiality agreements

4.2 Analytics and Tracking

We may use analytics tools (e.g., Google Analytics) to understand how users interact with our Platform. These tools may set cookies and collect anonymized usage data. You can opt out through your cookie preferences.

4.3 International Transfers

Some service providers may be located outside the UK or EU. When this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner's Office (ICO).

5. Cookies

5.1 What Are Cookies

Cookies are small text files placed on your device when you visit a website. They help the site remember your preferences and improve functionality.

5.2 Types of Cookies We Use

Essential Cookies: Required for the Platform to function properly, including:

• Age verification status
• Cookie consent preferences

Analytics Cookies (Optional): Help us understand how users engage with our Platform. You can opt out through the cookie consent banner.

5.3 Managing Cookies

You can control cookies through your browser settings or our cookie consent banner. Note that blocking essential cookies may affect Platform functionality.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy:

• Contact Form Submissions: Up to 2 years from last communication
• Analytics Data: Up to 14 months (anonymized)
• Age Verification Flag: Stored locally in your browser indefinitely (you can clear it anytime)
• Logs and Technical Data: Up to 90 days

After retention periods expire, we securely delete or anonymize data.

7. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Ask us to correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Ask us to limit how we use your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Where processing is based on consent

To exercise any of these rights, contact us at privacy@sparkvault.games. We will respond within one month.

8. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:

• HTTPS encryption for all data transmission
• Secure hosting with reputable providers
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

9. Children's Privacy

SparkVault is strictly for users aged 18 and over. We do not knowingly collect personal data from anyone under 18. If we become aware that we have inadvertently collected data from a minor, we will delete it immediately.

Parents and guardians: If you believe your child has accessed our Platform, please contact us at support@sparkvault.games.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will update the "Last Updated" date at the top of this page and may notify you through a prominent notice on our Platform.

Please review this policy periodically. Continued use of the Platform after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@sparkvault.games
• General Inquiries: support@sparkvault.games
• Phone: +44 20 1234 5678
• Address: SparkVault Entertainment Ltd, London, United Kingdom

12. Complaints

If you believe we have not handled your data properly, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):

• Website: www.ico.org.uk
• Helpline: 0303 123 1113
• Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF